Inside Sales Representative

Job Summary

As an Inside Sales Representative at SavATree, you will be a driving force behind the company’s growth by connecting with prospective and existing residential customers. Your role will involve providing expert advice and tailored solutions for their tree, shrub, and lawn care needs. This position is ideal for sales professionals who excel in customer engagement, pipeline management, and achieving sales targets through a structured, consultative approach.

This role offers a base salary with additional earning opportunities through competitive commission and growth earning potential. We also offer full benefits, 401k, and PTO.

Job Description

Looking for a place where you can thrive and grow?

SavATree’s mission is to take our passion for nature and keep this country’s outdoors beautiful and flourishing. Through our comprehensive lawn and tree care, we work hard to make sure our customers have attractive, healthy and cared-for green spaces to enjoy. Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us.

 

As an Inside Sales Representative at SavATree, you will be a driving force behind the company’s growth by connecting with prospective and existing residential customers. Your role will involve providing expert advice and tailored solutions for their tree, shrub, and lawn care needs. This position is ideal for sales professionals who excel in customer engagement, pipeline management, and achieving sales targets through a structured, consultative approach.

Customer and Prospect Engagement:

• Conduct high-volume inbound and outbound calls, emails, SMS, and other digital communication channels to connect with potential customers (warm leads only).
• Perform detailed needs assessments to identify customer goals and challenges, presenting SavATree’s services as customized solutions.
• Actively follow up on leads generated by marketing campaigns, referrals, and other sources to drive conversions.
• Deliver exceptional customer experiences by responding promptly to inquiries and building rapport with every interaction.
• Win back clients who previously canceled recurring services.

Sales Process Execution:

• Manage the entire sales cycle, from initial contact to closing, while maintaining a high close rate through diligent follow-ups and effective communication.
• Adhere to proven sales scripts and techniques while personalizing interactions to fit customer needs.
• Leverage CRM tools to track interactions, manage opportunities, and ensure timely follow-ups.
• Maintain accurate sales records and provide leadership with regular pipeline, performance, and improvement reports.

Product Expertise and Market Knowledge:

• Become an expert in SavATree’s full range of services, including tree care, plant care, and lawn care solutions.
• Stay up-to-date on industry trends, competitor offerings, and emerging technologies to maintain a competitive edge.
• Share insights and feedback from customers to support service and process improvements.

Consultative Selling:

• Proactively recommend approved, seasonally and geographically relevant services (e.g., Organic Tick Control in the Northeast).
• Address objections confidently, providing data-driven responses to build trust and credibility.
• Act as a trusted advisor by educating customers on the value and benefits of SavATree’s offerings.

Collaboration and Teamwork:

• Partner with field-based sales arborists and other departments to ensure smooth service delivery and alignment on customer needs.
• Collaborate with marketing teams to optimize campaigns and leverage insights for lead generation and conversion.
• Participate in team sales meetings, role-playing exercises, and ongoing training to continually improve skills.

Territory Management and Goal Setting:

• Develop and execute a strategic sales plan for assigned territories, focusing on growth and retention.
• Actively manage and prioritize a robust sales pipeline to meet or exceed sales targets consistently.
• Adjust strategies based on performance metrics, customer feedback, and market conditions.

About You:

You are customer-centric, sales-driven, and resilient, thriving in a fast-paced environment with a passion for continuous improvement. Your strong organizational skills, ability to leverage CRM platforms, and team-oriented mindset ensure customer satisfaction and operational success.

Preferred Qualifications:

• Proven experience in Inside Sales or Call Center environments, with a strong track record of meeting or exceeding sales targets.
• Exceptional organizational and time management skills.
• Background or education in Arboriculture, Horticulture, Urban Forestry, or a related field is a plus (not required).

We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it’s from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That’s why we often say that when you work here, you thrive here.  

This role offers a base salary with additional earning opportunities through competitive commission and growth earning potential. We also offer full benefits, 401k, and PTO.

SavATree is an equal opportunity employer and a Drug Free Workplace

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose they pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)